IWESCO is a Level-2 Broad-Based Black Economic Empowerment (B-BBEE) supplier that operates in the contract cleaning and waste control sector. As part of our B-BBEE initiatives, we place a heavy focus on the recruitment and training of our staff members. This ensures their personal development and that our clients get the best services possible thanks to our highly-competent employees.
IWESCO is committed to providing ongoing training and skills development courses for our staff members. This helps us to continuously improve upon our delivery of high-quality cleaning, hygiene, disinfection, waste control, pest control and garden maintenance services. We hold monthly reviews with our customers to check that our services consistently meet their expectations.
How our training process works
IWESCO employees are given the necessary training and skills to fulfill their roles competently. Our training programme doubles as a quality improvement practice that allows us to continuously build upon our services and maximise the customer’s value for money. All new employees are given compulsory induction training, irrespective of their job roles or level of entry.
We remain focussed on developing our employees throughout their tenure with IWESCO. This allows us to meet the ever-changing needs and requirements of our clientele. This is achieved through regular in-house training sessions with all staff members. We also run continuous on-site self-improvement training programmes whereby employees are encouraged to assess their own performance on the job and work towards improving their skills and knowledge.
IWESCO also takes part in specialised external courses that are specific to the industries in which we operate. These training courses allow our employees to improve their skills in their specific fields. It also helps IWESCO to become an expert service provider in a number of different sectors, from cleaning and waste control to gardening and pest eradication.
IWESCO training manual
We have developed a comprehensive training manual that is specifically designed to provide information on all aspects of our operations. This manual guides the training of our employees and can be used as a reference guide for the best practices in our various operational sectors.
Our staff members are encouraged to familiarise themselves with this training guide and to use it whenever possible. It helps to keep a level of quality and standard for our services that are expected by our customers. These standards align with national and international guidelines, such as the International Standards Organisation (ISO).
IWESCO holds ISO 9001 certification for quality management systems, as well as an ISO 14001 certification for environmental management. We are also a fully-compliant member of the National Contract Cleaners Association (NCCA). Out training programmes are developed in accordance with these organisations and their respective standards.
When all of these induction, training and development programmes come together, it results in a highly-competent employee that is proficient and effective in their job. IWESCO prides itself on its well-trained staff members who offer high-quality work and efficient service delivery.
___
IWESCO offers specialised cleaning and waste control services to industrial and commercial customers in South Africa. These services are aimed at minimising our customers’ impact on the environment. Our services also include pest control, garden maintenance, fogging and disinfecting. Our staff are highly trained to offer the most professional services. IWESCO is a Level 2 B-BBEE supplier with ISO 14001 certification for environmental management.
___
We are a one-stop shop for all your contract cleaning and waste control needs and have a national footprint. Our head office is located in Tshwane but we can provide services to any industrial and commercial client in the major metropolitan areas around South Africa, including Johannesburg, Cape Town, Durban, Port Elizabeth, Mbombela and more.
___
Comments